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"My wife and I bought an 11-12 year old house in October of 2008. We learned, shortly thereafter, that our heat pump wasn’t working properly. We had a Home Owners Warranty which came with the purchase of the house so we called the company. They sent a “heating and air conditioning” company to our house. They replaced the fan motor.
The unit seemed to work for a few days, then, with increasingly cold weather, our house would not remain warm. No matter the thermostat setting, we couldn’t get the temperature above 60. Also, I noticed that the heat pump was icing up and the fan was hitting the ice as it ran. I called the warranty company again. Out came the same repair company. They did something and left, assuring us, as they had before, that they had solved the problem. They talked a good game.
Then I noticed that the heat pump had become completely encased in ice, top to bottom, inside and out. I called the warranty company again, out came the repair company. They came out at least twice more, doing enigmatic things and achieving nothing. Our house remained cold.
Finally, the warranty company told us that the repair company had given up and that we could hire our own repair company. I called Kohl’s and spoke to Kevin Kohl. That evening, Kevin’s brother, Ron, came to our house. He stated immediately that, not only was our heat pump not working, but the back up electric furnace wasn’t working properly, either. (The other company never even checked that aspect.) Ron spent two hours getting our furnace running. We were told that, while the furnace was expensive to run, we would be warm until the Kohls could get back out here with a heater to melt the ice and trouble-shoot the heat pump. That night, we were warm for the first time in our new house.
Within a day or so, Ron was back at our house with help and a very big heater. By the end of the day, the heat pump was working. This was a few weeks ago and we have had no problems since. Kevin called afterwards, at least twice, inquiring about our heat. All was well.
The moral of this story is that anyone can talk a good game, but few can actually play it well. As far as I am concerned, you can freeze (or swelter in the Summer) or call Kohl’s.
- Joe Young
"Kevin was the most impressive out of the four estimates I received. The other three companies tried to sell me a bigger furnace than I needed. I would recommend Kevin to anyone. What I got for the price was very fair and I am very satisfied."
- Robert C., Allison Park
"Contacted me promptly. Arrived on-time. Made the repair quickly with the lowest cost to me possible. (replaced a split condensate hose with another unused one from my own furnance so no parts cost for job)."
- Mark F., Beaver Falls
"This was very pleasant experience working with a contracting company. Kevin was great to work with. He was quick to return my calls and was able to install my new furnace immediately. I was very satisfied with the price quoted. I was thrilled with the quality of work. I will definitely use Kohl again and recommend Kohl to my family and friends."
- Maureen N., Sewickley
"Called back right away, did a great job, and was very helpful and professional!"
- Mark F., Wexford
"I can honestly say that it was the most pleasant experience I have ever had with anyone who has done work for me. Ron was terrific. He is knowledgeable and knew exactly what to do! In my honest opinion I think that anyone who needs service of this type would be a fool if they didn't use Kohl for their needs. They are by far the most honest and professional people I have ever worked with and I will not hesitate for an instant to call them again. They get ALL of my business. Oh did I mention how fast they were? They were very fast to respond and solve my problem. My AC runs better now than it did the day I had it installed and that is no lie."
- John L., Saxonburg
"As the weather started cooling off I figured it would be a good idea to test the furnace out and make sure it was working. After several tries, the furnace would not come on. I called Kohl Contracting to come out to look at it. Kevin came out that day and diagnosed the problem quickly and was able to get my furnace running in no time. Kohl Contracting also replaced my central a/c a few years back and it has given us summers of carefree operation. When it comes time for a new furnace, I will not hesitate to call Kevin at Kohl Contracting."
"Kohl Contracting installed new Trane furnace and AC in our house. They removed the old system. Kohl then coordinated the duct cleaning and installed the new system. The work was more than neat, it was exceptionally so. This was a multi-day project. At the end of each day the work area was cleaned so life could go on in the household. The finished installation is outstanding! Kevin Kohl listened to what I wanted and then made sound recommendations. This is what won Kohl Contracting our business."
"Kohl Contracting provided us with excellent service. We were in the market for a new furnace, and Kohl Contracting provided the most reasonable cost. The installation was completed in a timely manner, and I find their ongoing service very reliable."
"I called at 6:30 in the morning, our furnace died in the night. We had a new baby at the time, he was there to fix it within an hour of my call. And they fixed quickly and extremely reasonable. Thank You!"
"The installation of new Trane high efficiency furnace and A/C was done in a timely, neat way.
Kevin Kohl listened to what I wanted and made appropriate recommendations. The attention to detail was outstanding! This was a multi-day project. At the end of each day the work area was cleaned so life could go on in the house. I am very pleased.
- John C., Pittsburgh
"They showed up on time and completed the work in a professional manner."
- Paul S., Allison Park
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